Frequently Asked Questions
Everything you need to know about your Juniper Overland experience.
What is the standard shipping timeframe for orders?
We typically process and ship orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days to arrive at your doorstep.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Do you offer international shipping?
Yes, Juniper Overland ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What materials are used in your apparel?
We prioritize sustainability and durability, using a blend of organic cotton, recycled polyester, and premium technical fabrics designed to withstand both city life and outdoor adventures.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.